ABCartsy Return & Refund Policy

Effective Date: February 14, 2026

Thank you for shopping at abcartsy.com (“ABCartsy,” “we,” “us,” “our”). All physical artwork is produced on demand through our fulfillment partner, Printful.

Please review this policy carefully before making a purchase.

1. Order Processing

All artwork is made to order. Once production has begun, orders cannot be modified or canceled.

If you need to update your shipping address or cancel an order, contact us within 6 hours of placing your order at:

support@abcartsy.com

We cannot guarantee changes once production starts.

2. Returns & Replacements

We want you to be satisfied with your purchase. Because our products are made to order, returns are handled as follows:

Eligible for Return, Replacement, or Refund

You may request a replacement or refund within 14 days of delivery if your item:

•             Arrives damaged

•             Has a manufacturing defect

•             Is incorrect (wrong design, size, or finish sent)

To submit a claim, email:

support@abcartsy.com

Include:

•             Your order number

•             Clear photos of the item and packaging

•             A brief description of the issue

We will respond within 2–3 business days.

3. Change of Mind / Buyer’s Remorse

Because all items are printed on demand, we generally do not accept returns for:

•             Change of mind

•             Ordering the wrong size, finish, or design

•             Personal preference

However, if you contact us within 14 days of delivery, we may offer:

•             A partial refund

•             A discount on a replacement order

•             Store credit

This is reviewed on a case-by-case basis to ensure fairness.

4. Return Shipping

•             If the issue was our error (damaged, defective, incorrect item), we will cover the cost of replacement or refund.

•             If a return is approved for other reasons, the customer is responsible for return shipping costs.

Do not return any item without contacting us first.

5. Refunds

Approved refunds will be issued to the original payment method within 5–10 business days after approval.

Original shipping fees are non-refundable

unless the issue was our error.

6. Exchanges

We do not offer direct exchanges. If you would like a different size or finish, please contact us and we will guide you through available options.

7. International Orders

International customers are responsible for:

•             Import duties

•             Customs fees

•             VAT or local taxes

These fees are not controlled by ABCartsy and are non-refundable.

8. Contact Information

For any return-related questions:

support@abcartsy.com

www.abcartsy.com

9. Stolen Property

Once tracking shows delivery, ABCartsy is not responsible for lost or stolen packages. Customers must contact the carrier directly.

ABCartsy Privacy Policy

Effective Date: February 14, 2026

At abcartsy.com (“ABCartsy,” “we,” “us,” “our”), we are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

A. Information You Provide

When you place an order or contact us, we may collect:

•             Full name

•             Email address

•             Billing and shipping address

•             Phone number

•             Payment details (processed securely by third-party providers)

We do not store full payment card information.

B. Automatically Collected Information

When you visit our website, we may collect:

•             IP address

•             Browser and device information

•             Pages visited

•             Interaction data

•             Cookies and tracking data

2. How We Use Your Information

We use your information to:

•             Process and fulfill orders

•             Communicate about purchases

•             Provide customer support

•             Improve website functionality

•             Send marketing emails (only if you subscribe)

We do not sell your personal information.

3. Third-Party Services

We share necessary data with trusted partners, including:

•             Printful (order fulfillment)

•             Payment processors (e.g., Stripe, PayPal)

•             Email marketing providers

•             Analytics providers

These partners receive only the information required to perform their services and are obligated to protect your data.

4. International Data Transfers

Your data may be processed in countries outside your own. When required, we implement appropriate safeguards to protect your information.

5. Data Retention

We retain personal information only as long as necessary to:

•             Fulfill orders

•             Comply with legal obligations

•             Resolve disputes

•             Enforce agreements

6. Your Privacy Rights

Depending on your location, you may have the right to:

•             Access your personal data

•             Correct inaccurate data

•             Request deletion of your data

•             Object to processing

•             Withdraw marketing consent

To make a request, contact:

support@abcartsy.com

We will respond within 30 days where required by law.

7. Cookies

We use cookies to:

•             Improve user experience

•             Analyze site traffic

•             Remember preferences

You may manage cookies through your browser settings.

8. Data Security

We implement industry-standard security measures. However, no method of online transmission is 100% secure.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal data from children.

10. Policy Updates

We may update this policy from time to time. The updated version will be posted on this page with a revised effective date.